Privacy Policy
In our privacy statement, we would like to inform you about how we process personal data in the course of our activities and operations, including our website www.topakustik.ch. We will specifically inform you about the purposes for which, the manner in which and the locations where we process personal data. We will also inform you about the rights of individuals whose data we process.
Additional privacy statements may apply to certain activities and operations, as well as other legal documents such as general terms and conditions (GTC), terms of use or conditions of participation.
We comply with Swiss data protection law and, where applicable, applicable foreign data protection law, in particular that of the European Union (EU) in accordance with the General Data Protection Regulation (GDPR). The European Commission has determined that Swiss data protection law ensures adequate data protection.
1. Address
Topakustik AG
Obseestrasse 11
6078 Lungern (Schweiz)
If you have any questions about data protection on our websites, would like information or would like to request the deletion of your data, please contact us by e-mail at
2. Type, scope and purpose
We collect the personal data necessary to perform our activities in a durable, user-friendly, secure and reliable manner. This data may include various categories, such as contact data, browser and device data, content data, metadata, usage data, location data, and contract and payment data.
The personal data is processed for the respective purpose or legally required periods. As soon as processing is no longer necessary, the data is deleted.
In some cases, we may engage third parties to process personal data for us. This data may also be processed jointly with or transferred to third parties. We ensure that data protection is also guaranteed for these third parties. These are often specialized service providers whose services we use.
Personal data will only be processed with the consent of the data subject, unless there are other legal grounds that permit processing. In some cases, consent may not be required, for example, if the processing is necessary for the performance of a contract with the data subject or for the protection of our legitimate interests, provided that these interests are obvious or appropriate prior information is provided.
As part of this processing, we collect in particular the information that a data subject voluntarily provides to us when contacting us (e.g., by mail, e-mail, contact form). If data about other persons is transmitted to us by third parties, the transmitting persons are obliged to guarantee the data protection of these persons and to ensure that the transmitted personal data is correct.
2.1 Digital Infrastructure
Your personal information collected through the Websites may be shared with our hosting provider.
Our hosting provider ist METANET AG, Josefstrasse 218, CH-8005 Zürich, Schweiz
Privacy Policy METANET AG
3. Website use
3.1 Storage of Server-Log-Files
Each time you access our website, we may collect the following information, provided that it is transmitted by your browser to our server infrastructure or can be determined by our web server:
- Date and time including time zone
- Internet Protocol (IP) address
- Access status (HTTP status code)
- Operating system including user interface and version
- Browser including language and version
- sub-page of our website accessed including the amount of data transferred
- the previously visited website (referer or referrer) in the same browser window
This information, which may also contain personal data, is stored in server log files. The collection of this information is necessary to provide our website permanently, user-friendly and reliable and to ensure data security, in particular the protection of personal data - also in cooperation with third parties or with the assistance of third parties.
3.2 Use of cookies
We use cookies on our website. These are both our own cookies (first-party cookies) and cookies from third parties whose services we use (third-party cookies). Cookies are data stored in the browser, and are not necessarily limited to traditional text cookies.
Cookies can be stored temporarily as "session cookies" in the browser, which are automatically deleted when the browser is closed. There are also so-called permanent cookies, which remain stored for a certain period of time. Cookies make it possible in particular to recognize the browser when you visit our website again and, for example, to measure the reach of our website. Permanent cookies can also be used for online marketing purposes.
You have the option to disable or delete cookies in whole or in part in your browser settings. Please note, however, that without cookies the full functionality of our website may not be available. We therefore ask you, if necessary, for your express consent to the use of cookies.
4. Third party services
In order to fulfill security-related, statistical and technical requirements, third parties whose services we use may process aggregated, anonymized or pseudonymized data in connection with our activities and operations. Such data includes, for example, performance or usage data necessary to provide the relevant service. In the case of such embedding, the services used record the Internet Protocol (IP) addresses of the users at least temporarily for technically compelling reasons.
We use services from Google: Provider: Google LLC (USA) / Google Ireland Limited (Ireland) for users in the European Economic Area (EEA) and Switzerland; General information on data protection: Our privacy and security principles, Privacy Policy, We are committed to complying with applicable data protection laws, Google Product Privacy Guide, How Google uses information from sites or apps that use our services, Personalized advertising (activation / deactivation / settings).
4.1 Tools and Plugins
We use services from specialized third parties to enable the direct playback of digital audio and video content such as music or videos on the one hand, and to integrate interactive map material directly into the website on the other.
We use in particular:
Vimeo: Video platform; provider: Vimeo Inc. (USA); data protection information:Privacy Policy
Google Maps: Map service provider; provider: Google; Google Maps-specific information: Privacy & Terms – Google
4.2 Tracking pixel
On our website, we may use tracking pixels, also known as web beacons. Tracking pixels are small, usually invisible images that are automatically retrieved when you visit our website. We may use both our own tracking pixels and those of third parties whose services we use. Tracking pixels can be used to collect information similar to that collected in server log files.
4.3 Newsletter
On our websites you have the possibility to subscribe to our newsletter. By subscribing to the newsletter, you consent to us processing the data you have provided for the regular dispatch of the newsletter to the e-mail address you have provided. You have the option to unsubscribe from the newsletter at any time and to revoke the consent you have given. To do so, click on the corresponding button in the newsletter sent to you. You will find this link at the end of the newsletter.
We use in particular:
Mailchimp: e-mail marketing service provider; Anbieterin: The Rocket Science Group LLC; Privacy Statement
5. Success and reach measurement
When using services and programs for performance and reach measurement, the Internet Protocol (IP) addresses of individual users must be stored. IP addresses are generally shortened ("IP masking") in order to follow the principle of data economy through the corresponding pseudonymization and thus to improve user data protection.
We use in particular:
Google Analytics: Performance and reach measurement; provider: Google; Google Analytics-specific data: Measurement also across different browsers and devices (cross-device tracking) and with pseudonymized Internet Protocol (IP) addresses, which are only transmitted in full to Google in the USA as an exception, Privacy Policy, Google Analytics Opt-out Browser Add-on.
6. Rights of data subjects
You have the right to obtain information about the personal data stored by us at any time. Likewise, you can request that we delete or correct your data. In addition, you have the right to request the data you have provided to us in a common file format and, if necessary, to pass it on to a third party of your choice (right to data portability).
You can make these requests by email to . A written request by mail is required to delete your customer information (please include a copy of your ID). For further requests, we reserve the right to ask for proof of identity.
Please note that in the event of deletion of your data, use of our services may either not be possible or may be restricted. You can revoke your consent to data processing at any time with effect for the future.
Please note that certain data is required by law and must be retained for a certain period of time. We will block this data and use it exclusively to fulfill legal obligations.
7. Data security
To ensure the protection of your stored data against manipulation, partial or complete loss and unauthorized access by third parties, we use appropriate technical and organizational security measures that we deem suitable. However, it is not possible to guarantee absolute data security.
Our website is accessed via secure transport encryption (SSL/TLS), in particular by using the HTTPS protocol. Most browsers indicate a secure connection by a padlock in the address bar.
We also attach great importance to data protection within our company. Our employees and the service companies we commission are obliged to maintain confidentiality and comply with the applicable data protection regulations. Access to personal data is only granted to the extent necessary.
It is important to note that our digital communications - like any digital communications in general - may be subject to mass surveillance without cause or suspicion and other surveillance measures by security authorities in Switzerland, Europe, the United States of America (USA) and other countries. We have no direct influence on the processing of personal data by secret services, police agencies and other security authorities.
8. Changes to privacy policy
Topakustik AG reserves the express right to supplement or amend this data protection declaration at any time at its own discretion. All changes and additions are the sole responsibility of the company.
August 2023